Sr. Web Applications Engineer
Position Summary: The Project Management department at The Catholic University of America provides instructional support, information security assessment and implementation, and provides high level oversight and management of the portfolio of technology projects and major activities of the Technology Services department.
Develop, implement, integrate and maintain services in support of new and existing web-based systems. Those services include analysis, design, development, documentation, testing, and troubleshooting. Coordinate system activities between appropriate internal and external groups. Communicate with end-users. Provide front-line technical support for production systems. Collaborate with other TS staff on projects and support their continued technical development. Maintain necessary skill levels for continued professional and career development. Work as directed by the Director of PMO and/or project leader.
Essential Responsibilities Include: Maintain and enhance a 300+ website custom content management system (CMS) and other applications written in ColdFusion. Implement and support Blackboard UI, data feeds, and upgrades. Implement and support Third party application integrations. Maintain legacy applications written in ASP. Work closely with other Technology Services departments to establish community services. Support external vendors and contractors. Manage IIS servers. Use internal ticketing system to track and update requests. Requirements gathering and documentation.
Minimum Qualifications: Bachelor’s Degree Minimum. A minimum of five (5) years supporting Web Applications, at least three (3) of those years working with Cold Fusion environments. Experience managing a CMS that hosts multiple Web Sites/Applications within a single instance highly preferred. Excellent customer service skills: ability to work with faculty, staff and students to assess their needs, provide information or assistance, resolve their problems, and satisfy their expectations; be committed to providing quality products and services. Excellent planning and organizational skills: ability to organize work, set priorities, and determine resource requirements; determine short- and long-term goals and strategies to achieve them; coordinate with other organizations or parts of the organization to accomplish goals; monitor progress and evaluate outcomes.