We are seeking an energetic , organized, detail-oriented individual to join its team as a Customer Support Representative. The successful candidate is a customer service ace and loves working with customers and helping them solve problems.

In order to be considered, you need to be:

• Organized
• Detail oriented
• Great on the phone
• A good listener
• Patient
• Flexible
• A team player
• Self-directed

This job requires:

• At least 3 years of experience with heavy, direct interfacing with external customers
• A passion for helping customers
• Excellent and professional communications skills
• Strong troubleshooting skills
• Superior follow-up
• Meeting deadlines and customer expectations
• Multitasking in a fast-paced environment
• Knowing how to prioritize tasks

You will have a HUGE advantage if you:

• Have a strong technical background (HTML/CSS, SQL, ColdFusion, .NET, JavaScript)
• Have worked with Email Service Providers in the past
• Take initiative and go the extra mile
• Understand social media
• Know Marketing Automation
• Have a college degree

Apply here.